First, make sure the batteries are not dead, and the remote controller is still working.
When you push the sync key on the back, the LED at the bottom of the remote should start.
The remote controller is linked with a Bluetooth device to the computer. The latest devices (since September 2018) are shipped with a wireless bar that Windows automatically detect and the drivers are installed automatically. Due to a Windows update, the driver may need to be reinstalled. This could be a cause of the communication loss.
Older systems will need a separate driver installed.
(USB Bluetooth dongles) | Nieuwe wireless bar (since September 2018) |
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For the old sticks, you will need specific drivers which can be downloaded from the Summa or supplier website:
Summa website: https://www.summa.eu/en/flatbed-cutter-downloads
Toshiba: https://www.summa.eu/downloads?file=tc00632300g.exe
Bluesoleil: http://www.bluesoleil.com/
A complete kit for the wireless remote controller can be ordered. The Part number is 500-9202 F Series Remote Controller system which includes the remote controller, wireless bar, batteries, and charger.
When the wireless bar is connected to a computer, it only needs to be synced once with the remote controller.
Push the sync button on the remote and wireless bar to sync to a computer.
Wireless bar - Sync button | Wireless Remote Controller - Sync button |
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If you encounter any problems with the remote controller, this could result from the wrong mode selected on the wireless bar. Make sure the mode is set to "MODE 4":

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