F Series - PLM Packlib Not Showing 3D animations

Modified on Tue, 30 May 2023 at 03:04 PM

This occurs when a specific version of Adobe Acrobat Reader is installed on your computer.


Use the following procedure to correct this:

  • Uninstall Adobe Reader. 
  • On Adobe’s download page select a non-64-bit version (https://get.adobe.com/reader/enterprise/):
    • Select the “Change language or operating system” -> Specify for example Windows 10, All Languages (MUI),
    • Select a 32bit version of Adobe Acrobat Reader
       

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