Roll Cutter - Tracking Issues

Use the following list for troubleshooting tracking issues:

Make sure the media is loaded straight.

Tracking issues can be recognized at the track that the wheels/yellow sleeves make on the media. You can clearly see the track on the backside of the media after running a job.

The wheels and yellow drums should be free of dirt and other residue.

The front media roll (the brake roll) has to brake a bit. If you turn the roll quickly, it should stop after a second. 

The left and the right pinch roller always need to be set above a yellow sleeve. All pinch rollers must be set above the media, but only the outer pinch rollers create the proper pressure for creating a track. Middle pinch rollers only guide the media.

Pinch wheels should be in good condition. Always put the pinch wheels in up position when the unit is not being used to make sure the wheels do not get flattened on one side.

Make sure the material is not loaded on a track that is already made on the media. Two media tracks on top of each other will create shifts due to media moving from one track to the other. There has to be some play on the handle that raises the pinch rollers in the down position. Use the core holders and core holder guiding’s on the brake roll to ensure a good media loading.

• Make sure AUTOLOAD is active when working with roll material.
• Check if the adjustable media support roll at the back is set in correct position (Parallel to the fixed roll).
• Check if the fan in the base of the cutter is working and not full of dust.
• Make sure the media and the machine stay in the same room because differences in humidity and/or temperature will result in the media shrinking or expanding when cutting jobs.