Unable to display correct layers in Summa GoProduce/GoSign

Modified on Tue, 25 Oct 2022 at 12:32 PM

Despite having to set up your default material methods and import job method to layer names, SGP still doesn't display the layers names correctly, only showing the default top layer set in your material and not other layers.

The problem could be on how the PDF was saved.

Open pdf job in Adobe Reader – go to the layer tab (1) – then you should see the different layers (2)

When saving the PDF, you will noticed that there are custom setting available.

Under Illustrator Default, you will noticed that the default settings will have a checked box for "Create Acrobat Layers from the Top-Level Layers." Check this box and save instead.

If this was set to other settings eg. High Quality Print there will be case where this check box is disabled like shown below:

Without this function, Adobe isn't able to create layers in your PDF and when open in GoProduce/GoSign, it will be read as a single layer thus only showing the default layer (methods) that has been set for the material. eg As shown below, it will only appear the Kiss Cut layer even though it was design with a Thru-cut layer in your PDF.

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